Lumina Shirt LC260116

100% Cotton

Ti Amo Shop entrusts the delivery of its orders to an external transport service, sending the ordered product(s) on the days and times used by the logistics company, to the delivery address indicated by the customer.

The estimated delivery time for orders varies depending on the destination country:

• Mainland Portugal: 1 to 5 business days;
• Azores and Madeira: 4 to 15 working days;
• Europe: 5 to 8 business days.

Delivery times may be delayed during periods of higher order volume, such as sales periods, Christmas, Black Friday, and others.

The costs applied to shipping the order are the responsibility of the customer, and for each order, this value is automatically calculated during the checkout process, based on the number of items, their weight and size, and the order's destination address.

As permitted by law, Ti Amo Shop allows the exchange and return of items, provided that they have not been used by the customer and maintain the same condition as when they were shipped.

Requests for exchanges or returns must be clearly addressed to the email address info@tiamoshop.pt within a maximum of 14 days after receiving the order.

The item(s) must be sent to the address provided by customer service or, alternatively, returned directly to one of our stores (please see the addresses here ).

After receiving the item(s) at our facilities, we carefully analyze them, and the exchange/return will only be accepted if the following requirements are met:

a) The product(s) show no signs of use or handling;

b) The product(s) retain their original characteristics and labels intact;

c) The product(s) are complete and were shipped along with all the materials that accompanied the original order.

Any request for exchange or return must indicate the order number and evidence of the defect, if any.

The refund will be processed using the original payment method within a maximum of 14 business days, or through another method to be agreed upon with the customer.

The customer is entirely responsible for all shipping costs, and these costs are non-refundable.

In the event of a return due to defects or other non-conformities with the ordered products, Ti Amo Shop assumes responsibility for the initial shipping costs, as well as the exchange/return process.

If a product is returned and does not meet the eligibility requirements for exchange or return, according to the conditions mentioned above, the customer will be notified that the exchange or return has not been accepted and the item(s) will be reshipped to the address indicated in the first order.